Privacy Policy

01 Introduction

Welcome to JaganArt. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the App.

We reserve the right to make changes to this policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" above.

02 Information We Collect

Personal Information You Provide

When you create an account or use the App, you may provide us with:

• Your full name and email address
• Profile information you choose to add
• Payment information (processed securely by our payment providers — we do not store card details)

Course & Usage Data

As you interact with the App, we automatically collect:

• Courses you have enrolled in or purchased
• Lesson progress, completion status, and watch history
• In-app interactions (searches, taps, feature usage)
• App session duration and frequency

Device & Technical Data

• Device type, model, and operating system version
• Unique device identifiers (e.g. advertising ID)
• IP address and approximate location (country/region)
• Crash logs and performance data

03 How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Deliver the courses you are enrolled in and track your progress
• Send enrollment confirmations, receipts, and important updates
• Send push notifications about new courses or offers (you can opt out at any time in your device settings)
• Improve, personalize, and expand the App's content and features
• Analyze usage patterns to understand how learners engage with content
• Detect and prevent fraudulent, unauthorized, or illegal activity
• Comply with legal obligations

04 Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: Trusted vendors who operate on our behalf — such as cloud hosting, payment processing, and analytics — and are bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may transfer to the successor entity.

05 Data Retention

We retain your personal information for as long as your account remains active or as needed to provide the App's services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or legitimate business purposes (e.g., financial records).

Anonymized or aggregated data that cannot identify you may be retained indefinitely for analytics and product improvement.

06 Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit using TLS/HTTPS
• Encrypted storage for sensitive account credentials
• Restricted access to personal data on a need-to-know basis
• Regular security reviews of our infrastructure

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password and keep the App updated.

07 Your Rights

Depending on your region, you may have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — update inaccurate or incomplete information
• Deletion — request erasure of your personal data
• Portability — receive your data in a structured, machine-readable format
• Opt-out of communications — unsubscribe from marketing emails or disable push notifications at any time

To exercise any of these rights, please contact us at the email address listed in the Contact Us section below.

08 Children's Privacy

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13 without verifiable parental consent, we will delete it promptly.

If you believe we may have collected information from a child under 13, please contact us immediately.

09 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. For significant changes, we will notify you via a push notification or an in-app message before the change becomes effective. Your continued use of the App after the effective date constitutes your acceptance of the revised policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

We aim to respond to all privacy-related inquiries within 7 business days.